Shri Pulak Kumar Sinha was born in a village in Birbhum District of West Bengal. His father is engaged in agricultural activities and mother is a housewife.
After completing his school education from his village school, he completed his B.Sc.(Honours) graduation in Chemistry from Kandi Raj College in Murshidabad District. He is a Certified Associate of Indian Institute of Bankers and has a P.G. Diploma in Management from All India Management Association (AIMA).
He joined State Bank of India as a Probationary Officer in 1981. Since then, he has worked in various capacities as Branch Manager, Regional Manager and Deputy General Manager at different places. His specialised areas are Credit and General Banking. In recognition of his contribution to the organization, Bank had sent him to London for an advanced training.
His present assignment as General Manager (Payment Solutions) is totally related to technology. This is an innovative area and gives lot of scope for betterment in payment space. He enjoys his new role very much. He has been driving an innovative Green Banking initiative from State Bank of India viz. Green Channel Counter and Green Remit Card apart from leading the team of Mobile Banking, Debit Cards and Prepaid Cards. He is presently setting up Bank’s own Aggregator Module. He is also running a pilot on Enterprise Social Networking for the 2.30 lacs employees of the Bank along with another Social Networking portal for customers and SME customers. He is also driving various other game changing payment related initiatives like Self Service Kiosk, Cash Deposit Machines, Virtual Cards, Business Debit Cards, SME Insta Deposit Cards, Foreign Travel Card, Gift Card, Mobile Wallet, etc.
He was Chairperson of Reserve Bank of India Working Group on Evaluation of Feasibility of Aadhaar based Biometric Authentication as Additional factor of Authentication for card present transactions and related issues.