Shalabh Saxena

  • Shalabh Saxena

    Chief Operating Officer, Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited

    Shalabh is a founder member & currently heads Marketing, Operations, Information Technology, Customer Retention & Corporate Communication. An MBA in Marketing, he has previously worked with Standard Chartered Bank and ING Life Insurance.

    He brings with him a strong retail financial experience of 22+ years in Consumer Banking & Life Insurance Industry. Through his career he has run large profit centre & SBU’s across various business lines in Life Insurance & Retail Banking. Core competence & exposure revolves around Distribution set up & handling sales in large business environment, Marketing, Strategic Planning, Customer Retention, Alliances & Acquisitions, Channel Relationship Management, Market Expansion & Distribution Strategy, Customer Service & Operations.

    Shalabh in his current role handles four diverse functions of the company - Marketing (Brand, Digital Marketing, Public Relations), Operations, Information Technology & Customer Retention (Customer Engagement, Customer Experience & Satisfaction). The focus hence is on creating an enabling environment for the brand and work in parallel on various initiatives focused on the Customer.

    Shalabh is a self driven professional & brings a high level of energy, dedication and integrity to the work place with a clear focus towards achievement of organizational goals.