Uma Talreja recently joined Raymond Ltd as the Head of Strategy for the lifestyle business. She also leads customer centricity initiatives for Raymond as a part of her role and is also responsible for digital transformation and e-commerce and CRM
Her passion lies in unearthing strategic customer insights and using those across functions to create sharp and relevant programs for customers. She has also managed and grown loyalty programs at each of the businesses to contribute to a large portion of the business.
As is a passionate retail and digital marketing enthusiast, she has led marketing for leading retail brands in India including Shopper’s Stop, Westside from the Tata Group and retail formats from the Aditya Birla Group, and was responsible for the launch of Burger King in India